James is an Associate at SPP

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James is an Associate at SPP with experience in the education, government and not-for-profit sectors. He combines his highly analytical and data-driven problem-solving capabilities with strong business acumen and fresh perspectives.

Industry Focus
  • Consumer
  • Education & Research
  • Financial Services
  • Not For Profit
Services Focus
  • Capital Planning & Precincts
  • Customer Driven Growth
  • Data & Digital
  • Strategy & Decision Making
  • Transformation
High Impact Work

Commercial Partnerships Strategy– Statewide Recycling Initiative
Developed a strategy to increase container recovery rate by 4.7% statewide in the most efficient and effective manner by determining and quantifying key opportunities

Pricing and Packaging Model Redesign– Major University Program Provider
Developed a strategy to improve conversion and retention rates by designing an improved and tailored proposal development approach for different educational institutions

Market Landscape Review – Professional Services
Identified the current and future state of the market, providing insights into the key success factors for each stakeholder and the players who are best placed to succeed both in the near and long term

Process Improvement – Not-for-Profit
Developed a systematic three-step approach to identify and mitigate risk and inefficiencies with the client’s internal processes and procedures