Will is a Senior Associate at SPP

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With over 8 years’ experience in Telecommunications and Financial Services, Will brings a wealth of knowledge having worked in management roles across operations, project delivery, customer experience and communications. He holds an MBA from Monash Business School and a Bachelor of Business Management from Swinburne University of Technology.

Industry Focus
  • Consumer
  • Education & Research
  • Financial Services
  • Government
  • Not For Profit
Services Focus
  • Customer Driven Growth
  • Data & Digital
  • Strategy & Decision Making
  • Transformation
High Impact Work

Led a major transformation program at over 130 locations for one of Australia’s largest wagering companies.

Product and Pricing Reform
Launched essential product and pricing reform for a NFP health insurance provider.

Project Delivery 
Delivered critical telephony upgrades for a national energy provider.

National Supplier Network
Delivered a new national provider network for a NFP health insurance organisation with over 1M in annual cost savings.

Project Delivery
Established essential service management capabilities for a market leading international wagering company.