Will is a Senior Associate at SPP
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With over 8 years’ experience in Telecommunications and Financial Services, Will brings a wealth of knowledge having worked in management roles across operations, project delivery, customer experience and communications. He holds an MBA from Monash Business School and a Bachelor of Business Management from Swinburne University of Technology.
- Education & Research
- Financial Services
- Not For Profit
- Customer Driven Growth
- Data & Digital
- Strategy & Decision Making
High Impact Work
Led a major transformation program at over 130 locations for one of Australia’s largest wagering companies.
Product and Pricing Reform
Launched essential product and pricing reform for a NFP health insurance provider.
Delivered critical telephony upgrades for a national energy provider.
National Supplier Network
Delivered a new national provider network for a NFP health insurance organisation with over 1M in annual cost savings.
Established essential service management capabilities for a market leading international wagering company.