Insights

Insight. Influence. Impact.

Insights

Government Transformation – are you ready for success?

Transformation with customers and staff at the core ARTICLE SUMMARY Due to higher customer expectations, requirements for higher efficiency and the desire for faster policy implementation Government departments are under an...

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Insights

SNSW – a high value digital project for NSW Government

The proliferation of digital servicing presents an opportunity for government to deliver services efficiently and effectively.

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Impact

SPP’s impact on a highly complex digital and service transformation for government

A new program was established as the main interaction point for customers of a state government. SPP was engaged...

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