CELEBRATING
GROWTH

Partnering with our clients to achieve sustainable outperformance.

SPP announces merger

SPP announces merger with Growth Solutions Group

Unlocking sustainable growth

We've got the expertise in delivering transformative growth programs

SPP's enhanced offering in consulting

Ask us how we can help drive sustainable growth performance for your business

Celebrating Growth

Our strengths are now enhanced by Growth Solutions Group’s unique customer first orientation for growing brands and revenue

SPP merges with Growth Solutions Group

"Our combined two firms bring great synergy and value to our clients who are dealing with an increasingly challenging operating environment while having to sustain performance uplift."

Phil Noble, Managing Partner

INTERESTED IN WORKING WITH SPP? FIND OUT MORE

PHIL NOBLE
Managing Partner

Phil founded SPP with the aim of bringing good strategy and general management practice to businesses with a minimum of fuss, and maximum impact.

BEN APTED
Senior Partner

Ben is our Education and Research Practice Lead. As a recognised thought leader, Ben has contributed nationally and internationally to education strategy, policy, and operations. Ben has significant public sector expertise having led major economic development strategies, and government service transformation.

DAVID MACKAY
Partner

David Mackay specialises in Sports, Media & Entertainment, Retail, and  FMCG. David assists organisations to develop and execute business and technology strategy, and improve business performance through people, process and technology.

BRUCE BAYLEY
Partner

Bruce brings more than 20 years’ consulting and operational capabilities across a wide range of education related issues.  He delivers commercial project success using a unique blend of operational, start-up and advisory experience.

GRAEME CHIPP
Partner

Graeme Chipp is a strategy, brand and marketing specialist, with extensive strategy consulting experience, including several years with McKinsey and Company as well as Line Executive expertise with major Australian blue chip organisations.

Empathy in Financial Services

Customer trust is a function of credibility, reliability and empathy, discounted for the self-interest of the organisation. SPP observes that empathy is often the most challenging component for organisations to foster. Our E-Score offers a structured mechanism for organisations to diagnose and measure empathy, to drive pragmatic improvement and interventions across multiple organisational dimensions to build trust among customers and staff.

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PSN Victorian Innovation Conference

The Open Banking framework impacts all major banks and financial services institutions, creating a new operating environment where accredited third-parties can access consumer data. This access to data will generate a multitude of opportunities for banks and third parties to create new products and services. It will also create opportunities for retail banks to reshape the way they add value to their banking services and create new efficiencies and innovations in customer service technologies.

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SPP’s Case Study insights

Partner and Talent Acquisition Lead David Mackay attended at The University of Sydney Business School last Friday as part of SPP’s commitment to provide insights for graduates on how to conduct a Case Study Interview.

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Customer First – myth or reality?

Partner and Growth Practice Lead, Graeme Chipp, talks about customer led transformation that requires a new approach. Not customer experience improvements, but a ‘whole of business’ approach focused on establishing effective intent across the entire business combined with a heavy dose of customer reality.

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