Through years of partnering with Not For Profit organisations to deliver great outcomes, we have come to know the sector intimately.

NFPs are facing seismic changes in their environment:

  • Increasing donor expectations of transparency around program delivery and efficiency of operations
  • Changing government funding mechanisms and regulation (think NDIS and changes to ACNC)
  • A large number of NFPs with strong value propositions competing for limited funds
  • Changing donor preferences for channels of communication and engagement
  • Economic uncertainty putting pressure on other revenue streams and donor discretionary spend
  • Rising input costs, especially relating to highly skilled staff
  • Generally weak internal systems for customer engagement and fundraising

SPP has helped many NFPs respond to these challenges with impactful change through close partnership.  Most NFPs are choosing to adopt a mix of defence and attack.

Defensive strategies:

  • Improve operations through process improvement and systems upgrades
  • Protect core markets by focusing on funding bids on heartland programs
  • Influence government through stronger advocacy capability

Attacker strategies:

  • Develop sophisticated marketing campaigns to donors and other funders
  • Enhance donor relationships through improved CRM capability
  • Seed new services and platforms in strong growth areas
  • Drive improved outcomes from commercial operations

In addition to our general approach to close partnership with clients, SPP has developed a specific methodology for working with NFPs.

  • Investing greater time in buy-in at the front end of the project
  • Ensure project objectives are clearly agreed
  • Seek to truly partner with key team members for effective delivery
  • Be clear on how project outcomes will be measured (reach, impact and social outcomes)
  • Respect the cause
  • And lastly: be happy to be different – bringing a corporate mindset to the NFP environment is good!


Key Contacts

Phil Noble  /  Founder & Managing Partner

Phil Noble is the Founder and Managing Partner of SPP. He is an experienced General Manager, Consultant and Entrepreneur and has worked in a wide range of industries including financial services, telecommunications, infrastructure and Not for Profit.  Phil has...

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Tim Morris  /  Engagement Manager

I work with C-Suite executives to help steer organisations towards success. I'm passionate about supporting my clients solve the big questions and tackle the difficult problems, especially when innovative, new thinking is needed.

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