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Tim McMaster is a Partner at SPP
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Tim McMaster is a Partner in SPP’s Sydney office with over 20 years experience with capabilities largely centred around three key areas:
1) Leading strategic and business transformation projects.
2) Identifying new service delivery models and target operating models for improved customer service and productivity.
3) Identifying strategic and tactical cost reduction opportunities and providing rigour to business and benefits realisation plans.
Tim has delivered strategic and business transformation projects with clients primarily in Government, Education, Health and small to medium sized enterprises. These clients typically require an over-investment in effective written communication, powerful analytical insight and stakeholder engagement, which are key skills I bring to any client engagement.
Industry Focus
- Asset Intensive Industries
- Education & Research
- Financial Services
- Government
Services Focus
- Customer Driven Growth
- Data & Digital
- Strategy & Decision Making
- Transformation
High Impact Work
State Government central agency – Strategy development
- Developed a policy guidance paper for implementation of new budgeting and reporting procedures for all Departments and related agencies. Subsequently developed a maturity assessment diagnostic for public sector agencies to self-assess their readiness for new procedures.
State Government regulator – business case for a $100m+ IT transformation
- Developed a detailed business case and cost-benefit analysis of a proposed IT solution to transform a regulator for enhanced customer benefits. The analysis identified the broader economic benefit of faster approval processes for occupational licensing, leading to greater economic output across a range of industries.
Go8 University – strategic review of research operations in ASEAN region
- Conducted a review of the Research Support function (including both central and faculty activities) in order to develop a new operating model that would serve the strategic ambition and research targets of the University. The review identified existing barriers to research growth and the required operating model interventions from a research support perspective that would help overcome these barriers.
Global financial services organisation – market entry strategy
- Conducted a market entry strategy based on a potential disruptive blockchain technology. The project team conducted multiple market soundings with ASX Top 20 Company Secretaries, Investor Relations and with Australian based Global Custodians. Findings presented to a global steering committee (New York, London, Hong Kong and Sydney) regarding a recommended market entry approach.
State Government central agency – Policy development
- In collaboration with a State Government Treasury department, developed a policy guidance paper for implementation of outcome-based budgeting and reporting. The guidance paper helped Departments report back their spend against outcome based KPIs, aligned with a new strategy for whole of government reporting.