Insights
Insight. Influence. Impact.
Insights
Optimising the Service Model for Mutual Banks: Balancing Service, Scale, and Digital Transformation
Reimagining service excellence for Mutual Banks Mutual Banks have traditionally delivered service through branches, personal relationships, and tailored products for specific communities or industries. But the market is shifting: rising...
Read moreKarthikeyan Venkatesh
Karthikeyan (Karthy) Venkatesh is a Senior Associate at SPP who brings close to 3 years of experience supporting clients...
Read moreDeepak Santhanam
Deepak Santhanam is a Senior Associate at SPP, bringing over four years of expertise in strategy and market research...
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Adoption of Generative AI in the Public Sector
Insights, Challenges, and Future Directions AI is transforming the way people and organisations work, unlocking new opportunities for efficiency and...
Read moreLucas Bay
Lucas is an Associate at SPP, with interests in growth strategy, transformation and business case development. Lucas has prior...
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Unleashing business success through data
Approaches used to achieve business strategy outcomes through a focused data strategy and by creating high performing data teams Key...
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One small step for AI – One giant leap for your organisation
How to take the first step on your AI deployment journey Taking the first step toward AI can be hard Imagine...
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Data ethics – will it make you or break you?
Taking a principles-based approach to managing data-ethics can help organisations get off to a great start.
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