Insights
Insight. Influence. Impact.
Insights
Optimising the Service Model for Mutual Banks: Balancing Service, Scale, and Digital Transformation
Reimagining service excellence for Mutual Banks Mutual Banks have traditionally delivered service through branches, personal relationships, and tailored products for specific communities or industries. But the market is shifting: rising...
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Adoption of Generative AI in the Public Sector
Insights, Challenges, and Future Directions AI is transforming the way people and organisations work, unlocking new opportunities for efficiency and...
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Unleashing business success through data
Approaches used to achieve business strategy outcomes through a focused data strategy and by creating high performing data teams Key...
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One small step for AI – One giant leap for your organisation
How to take the first step on your AI deployment journey Taking the first step toward AI can be hard Imagine...
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Data ethics – will it make you or break you?
Taking a principles-based approach to managing data-ethics can help organisations get off to a great start.
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Question first, data second: The role and practical challenge of data in decision making
Emergencies and disaster situations, remind us of the importance of good data for decision making The volatile and uncertain environment...
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Linking Public Sector Costs & Outcomes
SPP's Phil Noble and Zetaris' Vinay Samuel, supported by Tim McMaster from SPP, use a webinar to present...
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Dom6 – A Data Maturity Assessment Model
Identifying a ‘first move’ to improve the maturity of data operations
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