Organisations are driven by an ongoing need to improve, and as a result business improvement projects have become commonplace in larger organisations.
In order to effectively achieve the desired outcomes from these programs, a number of business capabilities are required. While understanding business strategy and business models is of key importance, the difference between successful and unsuccessful improvement programs is often the presence of a strong commercial nous.
This includes the ability to think commercially about the project outcome, the ability to negotiate that outcome effectively, and the ability to understand the likely business ramifications of project decisions.
A successful internal improvement function can deliver high impact. Time spent considering the drivers of good project outcomes, highlighted in this article, can deliver a significant organisational dividend.