Insights

Growing impact through operational improvement – insights for NFPs

Over the last year SPP has undertaken the second iteration of its operational effectiveness benchmarking study, with a greater focus on understanding effectiveness as well as efficiency. The SPP Operational...

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Insights

CRM for NFP – Challenges and opportunities

The Not-For-Profit sector faces a range of challenges relating to management of and engagement with donors and volunteers and...

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Insights

Results-driven strategic planning

A good strategic plan will focus the business on where it is today, where it wants to get to...

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Insights

Governance for major project organisations

SPP has extensive experience guiding organisations through major projects, from inception through to project delivery.

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Insights

Importance of commercial nous in improvement projects

Organisations are driven by an ongoing need to improve, and as a result business improvement projects have become commonplace...

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Insights

How Big Data can enhance your strategy

Data is essential to the strategic planning process. With access to the right data, organisations can answer key questions...

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Insights

Government Transformation – are you ready for success?

Transformation with customers and staff at the core ARTICLE SUMMARY Due to higher customer expectations, requirements for higher efficiency and the...

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Insights

WHAT WE DO: Finding growth solutions

The most critical point of business impact, the interaction between customer decision making behaviour and brand influence, is our...

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