Insights
Insight. Influence. Impact.
Insights
Shopper “bounce back”. How has the way we shop changed?
Retailers need to understand the profile of their shoppers as they seek to re-emerge from COVID
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How strong is your retail brand?
With a turbulent quarter ahead, now is a crucial time for independent retail groups to take stock of their...
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Boosting youth engagement with esports and organised gaming
Two thirds of Australians now play video games highlighting that the games are firmly entrenched in mainstream society1. We know...
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Lessons from the best retail brands
Our work in today’s retail market has highlighted significant shifts in consumer demand and purchase behaviour that are further...
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From Retail Banner to Brand – unlocking go-to-market performance
Overview For retailers, capturing scale efficiencies requires a shift to a national brand and proposition. Independent retail banners or...
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Customer First – myth or reality?
To paraphrase the famous Winston Churchill quote: “Never in the history of commercial conflict was so much written by so...
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How ‘growth ready’ is your business?
There is no simple singular silver bullet answer to the growth questions facing most organisations. Many overstated claims are...
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BUPA CEO tells the untold story
How Bupa grabbed market leadership from a ‘standing start’ On 21 September 2017, we had the pleasure of hosting Bupa CEO,...
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