Consumer

Driving success for organisations with fans, audiences, and customers SPP delivers growth for our clients through four core platforms, all underpinned by our proprietary ROCF (Return on Customer First) framework. 1....

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Insights

Shopper “bounce back”. How has the way we shop changed?

Retailers need to understand the profile of their shoppers as they seek to re-emerge from COVID

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Insights

How strong is your retail brand?

With a turbulent quarter ahead, now is a crucial time for independent retail groups to take stock of their...

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Insights

Boosting youth engagement with esports and organised gaming

Two thirds of Australians now play video games highlighting that the games are firmly entrenched in mainstream society1. We know...

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Insights

Lessons from the best retail brands

Our work in today’s retail market has highlighted significant shifts in consumer demand and purchase behaviour that are further...

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Insights

From Retail Banner to Brand – unlocking go-to-market performance

Overview For retailers, capturing scale efficiencies requires a shift to a national brand and proposition. Independent retail banners or...

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Insights

Customer First – myth or reality?

To paraphrase the famous Winston Churchill quote:   “Never in the history of commercial conflict was so much written by so...

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Insights

How ‘growth ready’ is your business?

There is no simple singular silver bullet answer to the growth questions facing most organisations. Many overstated claims are...

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