Insights

How strong is your retail brand?

With a turbulent quarter ahead, now is a crucial time for independent retail groups to take stock of their brand and to look, with renewed focus, at where effort should be...

Read more
Insights

Lessons from the best retail brands

Our work in today’s retail market has highlighted significant shifts in consumer demand and purchase behaviour that are further...

Read more
Insights

Shopper “bounce back”. How has the way we shop changed?

Retailers need to understand the profile of their shoppers as they seek to re-emerge from COVID

Read more
Impact

Growth: Realising new market growth opportunity

Swinburne University, a leading higher and vocational education university, wanted to grow revenue out of the industry-training part of...

Read more
Insights

Navigating the return of shopper ‘freedom’: three fundamentals for success

A year ago, like many others, we presented our predictions on retail shopper “bounceback” (you can read those predictions...

Read more
Insights

Boosting youth engagement with esports and organised gaming

Two thirds of Australians now play video games highlighting that the games are firmly entrenched in mainstream society1. We know...

Read more
Insights

Too much choice – another roadblock to growth

There has been wide business news coverage for the repeated assertion from Coles’ CEO, John Durkan, that Australian grocery...

Read more
Insights

Case Study – Brown Forman Developing Specific Sales Strategies

Brown Forman is a diversified producer, wholesaler and distributor of branded spirits and wines. Our challenge was to review...

Read more